SHIPPING

Welcome to our Shipping Information page.

Shipping Destinations:

We offer international shipping to many countries worldwide. Whether you're located within Europe, the United States or in another part of the globe, we're committed to getting your order delivered to you!


Shipping Origin:

Your orders will be processed and shipped from our warehouse located in EU. Rest assured that our team takes every measure to ensure your order is carefully prepared and dispatched promptly.


Order Processing Time:

We aim to process orders as swiftly as possible. Typically, your order will be processed within 1-2 business days from the order date, excluding weekends and holidays. Please note that we do not ship on weekends.


Delivery Times:

Due to high demand, orders may take between 1-2 weeks to arrive at their destination. While we strive for quicker delivery, this time frame allows for any potential shipping delays that may occur.

At Drip Dimension, we strive to ensure that your unique fashion pieces reach you as quickly as possible. Below are our estimated delivery times based on your location:

Europe:

  • Delivery times: between 3 - 5 business days.

Rest of the World:

  • Delivery times: 1 week or more

Please Note:

  • Delivery times may vary depending on the specific destination and any customs processing that may occur.
  • We aim to dispatch all orders within 24-48 hours after confirmation, except during peak seasons or holidays.
  • You will receive a confirmation email with tracking information once your order has been shipped.

For any questions or concerns about your delivery, please contact our customer support team. We are here to help ensure your shopping experience with Drip Dimension is seamless and satisfying.

 

Change or Cancellation:

To modify or cancel your order, kindly do so within 24 hours of placing it. We strive for efficient order processing, and requests made after this timeframe may not be accommodated. Upon receiving your order, if you wish to return it for a refund, we offer a full refund excluding return shipping costs.


Customs and Taxes:

Please note that the prices shown on our website are tax-free and displayed in US Dollars or Euros. Depending on your location, upon the arrival of your order at its final destination, you may incur import taxes, duties, or other customs-related fees imposed by your local customs office. These charges are solely determined by your country's customs regulations and are your responsibility.

Kindly be aware that any delays caused by the customs department in your country are beyond our control. For further information, feel free to contact us.

 

Lost or Undelivered Orders:

Should your order fail to arrive within 30 days after shipping, you qualify for a full refund. Your satisfaction is our priority, and we're committed to resolving any issues related to lost or undelivered orders.

We trust this clarifies our shipping process. For further inquiries or assistance regarding your specific order, please contact our dedicated customer support team at info@dripdimension.com. Rest assured, ensuring your satisfaction and a seamless shipping experience remains our utmost concern.